A NDIS Marketing Agency for Providers & Disability Support Services

Unlock the potential of your NDIS provider business with ethical and compliant NDIS marketing agency strategies that attract participants and help you grow sustainably. We help an NDIS marketing agency with providers, disability support services, and healthcare professionals reach more people, including NDIS participants with specific needs. We help people in need of daily living support, allied health therapy, employment assistance, and more—all while ensuring full compliance with AHPRA, NDIS guidelines, National Disability Insurance Scheme, and healthcare regulations. Our approach also supports stronger marketing efforts by understanding market trends, market monitoring, and the expectations of stakeholders, NDIA, and local communities.

At Square Meters Healthcare Marketing, we specialise in NDIS digital provider marketing and work with registration companies that offer our services across Australia. Companies like Healthcare Consulting, HPA and Provider Plus and their clients. Our strategies are designed to help you market tailored support to participants, from daily living aids to complex therapy and specialist services. We use a combination of digital marketing strategies, content marketing, email marketing, and structured communication to reach potential clients and prospective clients effectively within the NDIS space. Our ndis marketing services help NDIS service providers and NDIS clients improve visibility, maximise availability, communicate their service idea, and connect with people who genuinely need support.

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NDIS Digital Marketing

Square Meters Healthcare NDIS Marketing Agency specialises in NDIS Marketing, because we know it’s different. Marketing for the disability sector and healthcare is delicate; it needs a human touch and an expertly targeted approach. That’s why we pair years of experience working in the disability sector with over 30 years of marketing know-how. The result is ethical, informed, results-driven growth strategies for NDIS Providers.

Over the last decade, we’ve worked with hundreds of NDIS Providers and disability support businesses to welcome new clients, earn the trust of local communities and enhance the awareness of their brands. No matter the services you provide, be it personal care and support, therapies, supported employment, adaptive technology and equipment, or anything in between. We’ll work with you to craft a plan that feels right, one that suits your business and positions your brand for growth and success.

By taking part in our NDIS Provider Workshops, you’ll gain the confidence and systems you need to independently manage your marketing, hone your messaging, and work towards a successful, scalable future in the NDIS. Each workshop is carefully designed to be practical, hands-on and results-oriented, so you can start working towards your goals right away.

What we do as an NDIS Marketing Agency

We offer a full range of NDIS digital marketing agency solutions designed specifically for NDIS providers offering services across a broad spectrum of needs.

Web Design & Development

Your NDIS website is the gateway to new participants. We build clear, responsive websites that highlight your services, reflect your professionalism, and encourage engagement, all while adhering to NDIS advertising regulations.

SEO (Search Engine Optimisation)

We optimise your website for relevant NDIS keywords, ensuring your services are visible to participants actively searching for support. Our NDIS SEO strategies help improve your clinic’s rankings, making it easier for potential participants to find you.

Social Media Marketing

Create an engaged community by sharing informative content about your NDIS services. Our NDIS social media strategies help you build trust, educate participants and carers, and drive awareness of your support services—all while adhering to NDIS guidelines.

Branding & Creative Design

Build a brand that reflects the values of your NDIS provider business. We offer professional NDIS branding and design services, including logos, brochures, and marketing materials that build credibility and connect with your audience.

Meta Ads & Paid Social Campaigns

Attract more participants with targeted, compliant paid ads on Facebook, Instagram, and other social platforms. We help you reach those who need your services, whether it’s support coordination, community participation, or specialist accommodation.

Google Ads Strategy & Implementation

We run compliant, high-performing Google Ads campaigns that attract participants seeking daily living supports, therapy, or accommodation services. Our ads target participants based on their unique needs, ensuring maximum relevance and compliance.

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NDIS Provider Workshops

Marketing strategies for NDIS Services - Content Marketing, Email marketing, Social Media, Advertising “These practical workshops show you, as a provider and business owner, that wearing many hats is part of the journey. Ads alone won’t make you succeed; your growth depends on understanding the real work behind building a strong, sustainable business. These workshops tune you in to what truly drives results. For most providers, this becomes their big ‘aha!’ moment. ” Aristotelis Dimou - CEO Square Meters Healthcare - NDIS Marketing Agency

Workshop 1:

Turning Enquiries Into Appointments

As a provider, your first instinct when someone reaches out with a question or need is to help. Right away. On the spot. And you should do that. But your first call with a potential participant isn’t a help session. It’s an appointment-setting conversation.

This workshop will teach you how to use the phone to create empathy and trust, so every inquiry conversation you have turns into a confirmed appointment.

You’ll learn the exact language to use and when to use it, and how to make an authentic connection that converts. Increase your appointment rates, decrease your ad spend, and turn every phone conversation into a long-term relationship built on trust and professionalism.

Workshop 2:

Creating Organic Referral Networks

If you’ve been trying to grow your business with ads, you know how expensive it is. And how much effort it takes to “throw mud against the wall” and see if something sticks.

We know a better way: building and maintaining strong referral networks. With Support Coordinators, Plan Managers, other providers, and anyone who can introduce you to participants.

This workshop will teach you how to be the provider referrers WANT to work with. You’ll learn exactly what referrers are looking for, how to clearly communicate your services, and how to create outreach strategies that lead to mutually beneficial partnerships. Learn how to “fish” and create a system that keeps your participant pipeline full without throwing another dime at ads.

Why Your NDIS Business Needs Focus To Gain The Right Clients

Be Focused: Why Becoming an NDIS Specialist Makes Sense

Be Focused: Why Becoming an NDIS Specialist Makes Sense

People don’t want 1000 different NDIS services. They want clarity and outcomes. What does this mean for you? Out of the thousands of providers in Australia, specialising and clarity within your NDIS business are key to standing out.

Be an NDIS Specialist: It’s all about finding your core identity — knowing who you are, who you serve, and building your business around that.

At Square Meters Healthcare NDIS Marketing Agency, we make it easy for you to find your voice and become an NDIS specialist provider. Specialising helps you build a brand and business that can stand out. We’ve curated the highest-impact categories in the market to help you get started. If you’re feeling overwhelmed about where to start, don’t panic. These aren’t random or flimsy ‘specialisms’, but focused lanes you can differentiate to your customers in.

NDIS Specialist Focus Options

Daily Living & In-Home Support Services

Daily Living is all about supporting participants to be comfortable and independent at home and within their local community. This can include personal care, grooming, cleaning and laundry, transport and shopping, domestic support, housework, and more.

In-Home Support is often the most common service stream for new providers who are starting small and building, or smaller teams who want to build a solid foundation and credibility in a high-demand, entry-level area of support.

Example Service Types

  • Bathing/showering/personal hygiene
  • Domestic assistance/cleaning
  • Laundry
  • Meals and errands support
  • Transport/community access

Allied Health & Therapy Services

Allied Health Services are clinically focused and deliver support, care, and therapeutic activities.

This includes occupational therapy, physiotherapy, speech pathology, psychology, behaviour support, nutrition, and counselling.

This is ideal for allied health service providers who partner with qualified professionals to deliver health and therapy support.

Example Service Types

  • Occupational therapy
  • Physiotherapy
  • Speech pathology/speech therapy
  • Dietitian support/counselling

Mental Health & Psychosocial Disability Support

Providers that work in this category are focused on mental health recovery, stability, and physical and emotional wellbeing. Participants are on a journey to stability, independence, and confidence in their own communities and lives.

Psychosocial disability support usually focuses around recovery coaching and counselling, day programs, skills development, and community engagement activities.

This is a perfect choice for service providers with experience or training in mental health, psychology, social work, or other related disciplines.

Example Service Types

  • Individual/recovery coaching
  • Group programs/healthy lifestyles
  • Emotional regulation/psychosocial coaching
  • Mentoring/family health-works skills

Intellectual & Developmental Disability Support

Providers in this category are focused on working with participants who have an intellectual disability (ID) and/or developmental disability (DD), such as autism, ADHD, and other conditions.

Support and activities can range from life skills development, to behaviour support and independent living skills.

Providers in this space are best for family-centred and team-focused service providers who can develop meaningful, long-term, genuine, trusting relationships with participants and their families.

Example Service Types

  • Life skills coaching
  • Education support
  • Behaviour support
  • Physical skill development

Children & Early Intervention Support Services

In this category, support centres around Early Developmental Outcomes (EDOs) and helping children learn the basic communication, social, and sensory skills they need to participate in everyday life and routines.

Providers in this category are best suited to allied health clinics or family-centred providers who partner with schools, therapy centres, or other clinicians early in a participant’s life.

Example Service Types

  • ECI/ECEI services
  • Speech and occupational therapy
  • Sensory play/skill development
  • Social/parental education

Adult & Independent Living Support Services

Providers in this category offer Supported Independent Living (SIL), accommodation, and independent living and daily skills support and activities for adults.

Services can include social support that teaches job-readiness, work-readiness skills, and better participation with open-potential services, SIL, and/or community programs and activities, and providers who are looking for high-value, long-term, genuine, trusting relationships with participants.

Example Service Types

  • SIL
  • Accommodation assistance
  • Support with work-readiness skills
  • Day programs/activities
  • Social inclusion training

Complex Care & Nursing Services

Providers in this category are registered nurses or clinical teams that deliver high-intensity, high-level care and medical or clinical support to help participants with their daily living.

This care can include medication and supply management, wound care, PEG feeding, or other complex supports. Complex care can also include 24/7 support for participants in their own homes.

Clinicians and nursing staff are highly regulated and essential in terms of NDIS compliance and documentation, but also high-value, high-funding, and trusted with participants and families.

Example Service Types

  • Medication administration
  • Personal care & treatment
  • 24/7 supervision/live-home monitoring
  • Sterile/wound care prevention

Accommodation & Housing Support

Providers in this category help participants secure and prepare Supported Independent Living (SIL), Supported Disability Accommodation (SDA), or Short-Term Accommodation (STA). Can also include the development of accessible, disability-inclusive housing solutions for participants.

Service areas often include the assessment of housing accessibility or advocacy for participants in their housing.

This is a high-value, high-trust, and NDIS service with a lot of opportunity for consistent business growth.

Example Service Types

  • SIL/SDA/short-term housing support
  • Home accessibility/adaptations
  • Advocacy/support liaison
  • Wellbeing/housing assistance
  • Assessment & planning services

Community, Social & Lifestyle Support

Providers in this category work with participants to help build their social and life skills, or support participation in group social initiatives or community events.

Can include social skills development, lifestyle coaching and support, community outings, or day programs, and activities that help participants participate in creative growth and inclusion.

Great for creative or community-based service providers that want to use this as a focus to differentiate and showcase their strengths.

Example Service Types

  • Creative/art activities
  • Community participation
  • Lifestyle skills coaching
  • Play/group/social recreation
  • Horticultural/community gardens

Culturally-Focused & Indigenous Support Services

Providers who work alongside Aboriginal and Torres Strait Islander and multicultural communities to support, refer, advocate, and connect within services or regionally specific community engagement.

Culturally safe care has value across the country. It also provides support and care that can be translated or subsumed in the above service areas.

Support can also include community liaison, translation services, and culturally safe and sensitive support and care for participants. Perfect for providers in regional and remote Australia or multicultural communities.

Example Service Types

  • Indigenous and regional community support
  • Multilingual client development
  • Language/translation services
  • Aboriginal and Torres Strait Islander cultural liaison
  • Connecting people with community services

Coordination & Administrative Services

This is an all-encompassing category of administrative or support coordination services. Includes plan management, specialist support coordination, and care consulting. It’s ideal for providers that are based in an office or professional environment who want high-value, repeat client (participant) services and good referral potential.

Example Service Types

  • Plan Manager
  • Specialist Support Coordinator
NDIS Marketing Agency

Ready to Grow Your NDIS Provider Business?

Whether you’re offering daily living supports , therapy services , or specialised accommodation , we can help you connect with more participants in need.

We understand as a NDIS Marketing Agency the NDIS landscape and how to market your services while staying compliant with all necessary regulations. Let us help you grow your business, build trust with your community, and make a lasting impact. Book a Free Consultation Today with out NDIS Marketing Agency experts and discover how our tailored marketing strategies can take your NDIS provider business to the next level.

Square Meters Healthcare Marketing Business Growth Roadmap

We create a detailed blueprint for your branding, website, stationery, workwear, logo kit, and marketing assets before development starts. This ensures alignment with your vision, with your approval at each step. A dedicated team will guide your project, laying the foundation for a successful outcome. This approach requires expertise and creativity, making us the leading healthcare NDIS marketing agency online. It’s got to be done right, and we ensure it is. 

1. Discovery

Goal: Understand your business, goals, and challenges

What happens:

  • Initial consultation & goal alignment
  • Brand audit & competitor review
  • Identify your market positioning

Output: Growth strategy outlineWe analyze competitors and channels to find the best path to growth in your area

2. Research & Avatar Building

Goal: Build clarity around your ideal customer.

What happens:

  • Deep audience & demographic research
  • Build detailed client avatars (age, role, pain points)
  • Map buyer journey & motivations

Output: Clear brand persona & message direction

3. Brand & Offer Development

Goal: Build clarity around your ideal customer.

What happens:

  • Branding (logo, colours, story, messaging)
  • Website wireframe & funnel planning
  • Craft irresistible offers for your audience

Output: Brand identity system + offer strategy

4. Launch & Activation

Goal: Generate leads and conversions.

What happens:

  • Campaign setup (Google, Meta, SEO)
  • Content & video creation for ads
  • Landing page optimisation

Output: Live campaigns & real-time data tracking

5. Scale & Optimise

Goal: Maximise ROI & long-term growth.

What happens:

  • Analyse data & performance metrics
  • Refine audience targeting
  • Implement automation & retargeting

Output: Predictable, scalable lead system

Praise From Our Customers

We’re proud to help healthcare brands grow and connect with their communities. Here’s what our clients say about partnering with our NDIS Marketing Agency to achieve real, measurable results.
WE SPECIALISE IN MARKETING FOR HEALTHCARE PROVIDERS

Healthcare Marketing Success Stories

Insights for NDIS Providers

Access in-depth insights on NDIS marketing compliance, participant engagement, and community trust-building strategies that help your organisation grow sustainably. We provide expert opinions on all insights further cemeting us as Australias leading NDIS Marketing Agency.

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FAQs

General Questions and Answers

1. How can Square Meters NDIS Marketing Agency help my NDIS business grow?
We specialise in digital marketing for NDIS providers, helping you attract more participants, increase referrals, and expand your services while staying fully compliant with NDIS and healthcare guidelines.
Compliance ensures your advertising follows NDIS and AHPRA standards, avoiding misleading claims and maintaining professionalism, trust, and transparency in how your services are promoted.
Yes. We create accessible, compliant, and user-friendly websites that highlight your supports, build credibility, and make it easy for participants and carers to connect with your business.
Absolutely. We use targeted NDIS SEO, NDIS Google Ads, and NDIS social media campaigns to reach people searching for NDIS services in your area and convert them into genuine participant enquiries.
Yes. We optimise your website for high-value keywords like “NDIS support services” or “disability care near me,” helping participants find your business when they need it most.
We understand the disability sector deeply — combining marketing expertise with real knowledge of NDIS compliance, participant needs, and community engagement strategies.
Yes. We create authentic, educational, and compliant social media content that builds community trust, showcases your team, and highlights your services to potential participants and carers.
Yes. We market every NDIS support area — from daily living, transport, and SIL to therapy and community participation — through customised, targeted campaigns.
Every word, image, and claim is carefully reviewed by our compliance-trained marketing experts to ensure it aligns with NDIS, AHPRA, and ethical advertising standards.
Simply book a free consultation. We’ll analyse your current marketing, identify growth opportunities, and develop a strategy that helps your NDIS business reach more participants ethically and effectively. helps your NDIS business reach more participants ethically and effectively.

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